As I was passing through Montreal airport this morning I wondered to myself what the airports could do to make things more convenient for passengers. I spend a lot of times waiting at airports which gives me a lot of times to think about this. Here is what happened today:

I go to the airport an hour and a half before my flight, which is about the latest I could get there. There is a lot of waiting at airports. And waiting in line happens to be one of my pet peeves.

This morning I counted that I had to wait no less then four times.

1. First you have waiting in line just to do self check in.
2. Next you wait to get a luggage tag.
3. Thirdly you wait waiting to pass through US customs, and
4. You wait to pass through the security check

I would have experienced a fifth wait- the waiting prior to boarding at the gate, but on this occasion by the time I actually got through security I just had enough time to get to my gate and I ended being one of the last passengers to board the plane.

What really amazed me is that my luggage was put onto a conveyor belt just before I entered the security zone. This was about half an hour before my flight was departing, between my third and fourth lineups. I thought that my luggage wouldnt get on the plane, but lo and behold, my luggage was off the plane and on the conveyor at my destination when I got there.

If they can do this for luggage they must be able to do something for people. I am not saying that it will be possible to eliminate all waiting, but I think that someone smart should take a look at how to minimize some of these waits.